FAQ: Use of AI & Data Protection

A. Transparency

Q: How is AI used in FOUND and does the software make recommendations?

A: FOUND uses AI to identify and suggest talent profiles based on human input (e.g.: job description, skills, language, location, or other filters). AI is not used to rank, recommend, or exclude profiles by default, nor to make autonomous shortlisting or hiring decisions without human oversight. All sourcing, shortlisting, and hiring decisions remain human-led.

B. Bias & Fairness

Q: What steps does FOUND take to prevent biasin the use of AI?

A: FOUND’s AI is built to support human decision-making and follows key principles to promote fairness and transparency throughout its use:

  • Fairness: AI supports human decisions. Results are driven by human-defined criteria.
  • Inclusiveness: Criteria such as race, gender or sexuality are not considered for search strategies.
  • Accountability: FINDER is continuously reviewed to support responsible and compliant use of AI.

C. Explainability

Q: Can users understand why a profile appears in the search results?

A: FINDER uses transparent, human-entered criteria - such as role requirements, matching keywords, experience, or skills - to highlight relevant attributes and fit for an open role.

D. Data Privacy & Protection

Q: How does Finder address GDPR and data privacy requirements?

A: FOUND’s software is designed with privacy and data protection in mind and considers applicable privacy frameworks such as the General Data Protection Regulation (GDPR).

Our approach includes:

  • Data sources: FOUND processes data that is publicly available, provided by users, or obtained through third-party data providers.
  • Provider due diligence: FOUND conducts due diligence on data providers to assess their privacy and security practices.
  • Purpose limitation: Personal data is only used to support talent sourcing.
  • Security by design: Data is stored and transmitted securely, with access controls and monitoring in place.
  • User control: Individuals can request access, correction, or deletion of their personal data in line with applicable regulations.

Privacy and data protection are considered in the way FOUND builds and operates FINDER, enabling users to source talent in a structured and transparent way.

E. Human Impact & Decision

Q: Does the software or AI make sourcing decisions autonomously?

A: No. FOUND’s software is designed to support a human-led decision-making process and does not take autonomous decisions. The user remains in control and can view and edit the shortlist at any time.

F. User Consent & Opt-Out

Q: Can individuals opt out of having their data processed?

A: FOUND supports individuals’ rights to privacy and control over their personal data. Processes are in place to handle data subject requests in line with applicable regulations, including access, correction, and deletion.

G. AI Governance

Q: How does FOUND ensure governance around the use of AI?

A: The AI in FOUND’s sourcing software is assistive and operates under human oversight. Governance is supported by FOUND’s internal team and external advisors, taking into account ethical standards, privacy considerations, and applicable laws.

H. Data Sources

Q: Where does FOUND obtain the data used in its sourcing software?

A: FOUND processes data that is publicly available, provided directly by users, or obtained from third-party data providers. Data providers are reviewed and may be subject to contractual arrangements such as Data Processing Agreements.