FAQ on Use of AI and Data Protection

A. Transparency

Q: How is AI used in FOUND and does the software make recommendations?

A: FOUND uses AI to identify and suggest talent profiles based on human input (e.g.: job description, skills, language, location, or other filters). AI is not used to rank, recommend, or exclude profiles by default, nor to make autonomous shortlisting or hiring decisions without human oversight. All sourcing, shortlisting, and hiring decisions remain human-led.

B. Bias & Fairness

Q: What steps does FOUND take to prevent biasin the use of AI?

A: FOUND’s AI is built to support humandecision-making and follows key principles to promote fairness and transparencyt hroughout its use:

  • Fairness: AI supports human decisions. Results are driven by clear, human-defined criteria.
  • Inclusiveness: Criteria such as race, gender or sexuality are not considered for search strategies
  • Accountability: FINDER continuously reviews systems and guidelines to ensure the ethical, compliant, and responsible use of AI.

C. Explainability

Q: Can users understand why a profile appears in the search results?

A: FINDER uses transparent, human-entered criteria - such as role requirements, matching keywords, experience, or skills - to highlight relevant attributes and fit for an open role.

D. Data Privacy & Protection

Q: How does Finder ensure compliance with GDPR and data privacy standards?

A: FOUND’s software is designed with privacy and data protection at its core. It complies with the General Data Protection Regulation (GDPR) and other applicable privacy frameworks to ensure personal data is handled lawfully, fairly, and transparently.

Our approach includes:

  • Lawful data sources: FOUND only processes data that is publicly available, provided by users, or obtained through trusted third-party data providers.
  • Provider due diligence: FOUND conducts due diligence on all data providers to assess their privacy and security practices and ensure they operate with a valid legal basis for data collection.
  • Purpose limitation: Personal data is used exclusively to support talent sourcing.
  • Security by design: All data is stored and transmitted securely, access controls, and continuous monitoring.
  • User control: Individuals can request access, correction, or deletion of their personal data at any time in accordance with GDPR (“right to be forgotten”).

Privacy and data protection are fundamental principles in the way FOUND builds and operates FINDER, ensuring that data subjects remain protected and users can source talent with confidence.

E. Human Impact & Decision

Q: Does the software or AI make sourcing decisions autonomously?

A: No. FOUND’s software is designed to support a human-led decision-making process and does not take any autonomous decisions. The user remains in control and can view and edit the shortlist at any time.

F. User Consent & Opt-Out

Q: Can individuals opt out of having their data processed?

A: Yes. FOUND respects individuals’ rights to privacy and control over their personal data. Therefore,  clear procedures are in place to handle data subject requests in line with GDPR and similar privacy regulations, including access, correction, and deletion (“right to be forgotten”).

G. AI Governance

Q: How does FOUND ensure governance around the use of AI?

A: The AI in FOUND’s sourcing software is assistive and always under human oversight. Internal governance is managed by FOUND’s internal team and external lawyers, who ensure the systems aligns with ethical standards, privacy requirements, and applicable laws.

H. Data Sources

Q: Where does FOUND obtain the data used in its sourcing software?

A: FOUND processes data that is publicly available, provided directly by users, or obtained from trusted third-party data providers. All providers are vetted and bound by Data Processing Agreements to ensure a valid legal basis and compliance with GDPR.